Privacy policy

Privacy Policy – JIFN

Last updated: 25/11/2025

This Privacy Policy describes how JIFN (the "Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from jifnshop.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refers to any user of our Services, whether as a customer, website visitor, or any individual whose information has been collected according to this policy.

Please read this Privacy Policy carefully. By using or accessing any of our Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy.
If you do not agree, please discontinue use of our Services.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal or regulatory changes. When updated, we will revise the “Last updated” date and post the new version on our Site.


How We Collect and Use Your Personal Information

To provide our Services, we may collect personal information about you from several sources over the past 12 months, depending on how you interact with us.
In addition to the uses detailed below, we may use your information to:

  • communicate with you

  • provide and improve the Services

  • comply with legal obligations

  • enforce our Terms of Service

  • protect our platform, our users, and our rights


What Personal Information We Collect

The categories and types of information we collect depend on your interactions with our Site.

1. Information You Provide Directly

This may include:

  • Basic contact details: name, address, phone number, email

  • Order details: billing address, shipping address, payment confirmation

  • Account details: username, password, security questions

  • Shopping activity: items viewed, added to cart, wishlist

  • Customer support messages and any information you include when contacting us

Some features require you to provide certain information. If you choose not to provide it, you may be unable to access those features.


2. Information We Collect Through Cookies

We automatically collect data about your interaction with the Services (“Usage Data”), including:

  • device details

  • browser details

  • network information

  • IP address

  • activity on the Site

We use cookies, pixels and similar technologies. For details on Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies

Blocking cookies may impact your experience and limit functionality.


3. Information from Third Parties

We may receive information from:

  • Shopify, our e-commerce platform

  • Payment processors (e.g., Stripe) that handle transaction details

  • Third-party providers that use analytics tools, pixels, tracking technologies or advertising integrations

Any third-party data is treated according to this Privacy Policy. We are not responsible for third-party privacy practices.


How We Use Your Personal Information

Providing Products & Services

  • Processing payments

  • Fulfilling orders

  • Managing accounts

  • Sending updates regarding purchases, returns or exchanges

  • Arranging shipping and returns

  • Allowing reviews

Marketing & Advertising

  • Sending marketing emails or text messages

  • Displaying personalised ads

  • Tailoring the shopping experience

You may opt out of marketing communications at any time.

Security & Fraud Prevention

We use your data to detect and prevent fraud or illegal activity.

Customer Communication

We use your data to provide support and improve our services.


Cookies

We use cookies for:

  • operation and functionality of the Site

  • remembering preferences

  • analytics and performance

  • personalised advertising

You can disable cookies in your browser settings.


How We Disclose Personal Information

We may disclose information to:

  • Vendors and service providers (IT, fulfilment, payment processors, analytics, customer support, cloud storage)

  • Business and marketing partners, including Shopify

  • Affiliates within our corporate structure

  • Third parties when directed by you, such as during social login or shipping

  • Regulatory or legal authorities, when required

  • Entities involved in business transactions, such as mergers

We do not sell or share personal information of minors under 16.


User-Generated Content

If you post reviews or public content on the Site, it becomes accessible to anyone.
We are not responsible for how others use publicly available information.


Third-Party Websites and Links

Our Site may link to external websites not operated by JIFN.
We are not responsible for their privacy policies or practices.
If you interact with third-party platforms, your information may become visible to other users.


Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under the age of 16.
If a child has provided personal data, contact us so we can delete it.


Security and Data Retention

While we use security measures to protect your information, no method is 100% secure.
We retain your information as necessary to:

  • maintain your account

  • provide the Services

  • comply with legal requirements

  • resolve disputes


Your Rights and Choices

Depending on your location, you may have rights such as:

  • Right to Access

  • Right to Delete

  • Right to Correct

  • Right to Portability

  • Right to Restrict Processing

  • Withdrawal of Consent

  • Appeal a decision

  • Update communication preferences

To exercise your rights, contact us using the details below.
We may need to verify your identity before processing your request.

We do not discriminate against users who exercise their privacy rights.


Complaints

If you have concerns about our handling of your data, please contact us.
Depending on your jurisdiction, you may also file a complaint with your local data authority.


International Users

We may transfer and process your data in other countries, including the United States.
If data is transferred outside the EU/UK, we rely on approved mechanisms such as Standard Contractual Clauses.


Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 support@jifnshop.com